In the modern business world, and even more so in the current financial climate, the importance of integration between a company’s IT infrastructure and it’s communication network to ensure a high level of productivity and efficiency is key. Panasonic and Best 4 Business Communications have now made the amalgamation of various CRM software and communication software easier than ever with the introduction of Panasonic Go Connect.
Go Connect is a state of the art desktop based Computer Telephony Integration (CTI) product. Go connect has been designed to help you get the most out of your Panasonic business telephone system by linking it with your IT infrastructure. Whether you have a Panasonic NCP, or Panasonic TDE digital PBX, B4BC can install the Go Connect software for your business.
Panasonic Go Connect can help your business in the following ways;
- Making calls from your PC is very straightforward with Go Connect for Panasonic. It has been proven in various trials that Go Connect will increase your productivity by saving you time and reducing the number of misdialled numbers.
- Panasonic Go Connect can be used to inform the user who is calling before they answer the phone. This can prove beneficial in many ways. This allows the user to be more prepared for any call which they may receive, and can also be a huge help when you are busy working on a project it can allow you to be selective about which calls to answer. Also, it can allow the user to greet the caller in a more personal way. When receiving a call it is very easy to store the caller’s name for future use. Also with CRM integration, callers’ details are quickly searched and displayed.
- Go Connect for Panasonic provides a quick and easy method to transfer calls. Through the presence window it allows users to see the availability of their colleagues and make intelligent decisions when transferring calls.
Users can perform an immediate transfer to quickly distribute calls. Or they can easily use Go Connect for Panasonic to consult with colleagues and switch between calls.
- The Call history window is also incredibly useful for quick reference, this contains a list of an extension user’s recent calls. By default, the most recent 50 calls are displayed.
Users can page through to see earlier calls. Users can make calls directly from the Call history window.
As we mentioned earlier, one of the key features of Go Connect is the compatibility with the most popular CRM software used worldwide. These are just some of the programs which work with Panasonic Go Connect;
ACT!
GoldMine
Lotus Notes
Maximizer
Microsoft Access
Microsoft Dynamics CRM
Microsoft Dynamics NAV
Microsoft Outlook
NetSuite
Sage CRM
Sage Line 50
Salesforce
SugarCRM
SuperOffice
If you would like to deploy Panasonic Go Connect in your business or would like further information or a demonstration on this unique CTI product do not hesitate to contact the office on 0870 300 3008.
Best 4 Business Communications have added NEC Telephone Systems to it’s ever growing portfolio, including the new NEC SL1100 IP Telephone System.
The new system is ideally suited to the sub 30 extension market. Businesses can benefit from many high end features for example taking advantage of full office level phone functionality from home, remaining reachable on their same single number.
B4BC also install and maintain the NEC XN120, and NEC SV8100 telephone systems which offer the user a robust, feature-rich business telephone system, which scales up to 512 tradtional, VoIP and softphone handsets and can be expanded to meet your business communications now and in the future.
For any more information on any NEC Telephone Systems please contact the office on 0870 300 3008
Whether you are a small business, school, surgery or corporate customer, Best 4 Business Communications offer customers a free review of their existing telephone system set up, and leave them with one of the most competitive business maintenance contracts in the industry. Whether you have a small analogue PBX or a larger multi site digital / IP telephone system we can make sure you are never without contact with the outside world.
For more information or a free quotation please contact the office on 0870 300 3008
Best 4 Business Communications are experts at installing CAT5 and CAT6 structured data cabling into new offices, running additional cable and adding data points in existing premises, or maintaining an extensive network infrastructure.
B4BC are CHAS registered and our engineers have years of experience installing and maintaining structured cabling in every environment, whether this be an industrial unit, a school, or indeed an office. B4BC offer our services to all customers, from multi site corporations to new start businesses. All of our structured cabling is of the highest quality and is fully tested before we leave site.
Please contact the office for a free quotation or site survey on 0870 300 3008
Best 4 Business Communications are a UK wide Panasonic Telephone System reseller; however we also maintain a large number of new and old Panasonic telephone systems throughout the UK, including Panasonic KX-NCP, KX-TDE, KX-TDA, and KX-TEA models.
One of the keys to delivering an effective, reliable, and most importantly cost effective maintenance service is the fact that our engineers can immediately access and diagnose the problem with your telephone system within minutes. We can remotely access your telephone system over the internet, or through digital or analogue lines in order to determine the best course of action for our customers.
Our maintenance contracts also come with unlimited remote access maintenance for any changes to programming that are required, for name changes, speed dial additions, night mode/day mode alterations, B4BC are on hand to help with anything you need.
For more information on telephone system maintenance contracts please contact the office on 0870 300 3008.
In the modern business world, and even more so in the current financial climate, the importance of integration between a company’s IT infrastructure and it’s communication network to ensure a high level of productivity and efficiency is key. Panasonic and Best 4 Business Communications have now made the amalgamation of various CRM software and communication software easier than ever with the introduction of Panasonic Go Connect.
Go Connect is a state of the art desktop based Computer Telephony Integration (CTI) product. Go connect has been designed to help you get the most out of your Panasonic business telephone system by linking it with your IT infrastructure. Whether you have a Panasonic NCP, or Panasonic TDE digital PBX, B4BC can install the Go Connect software for your business.
Panasonic Go Connect can help your business in the following ways;
- Making calls from your PC is very straightforward with Go Connect for Panasonic. It has been proven in various trials that Go Connect will increase your productivity by saving you time and reducing the number of misdialled numbers.
- Panasonic Go Connect can be used to inform the user who is calling before they answer the phone. This can prove beneficial in many ways. This allows the user to be more prepared for any call which they may receive, and can also be a huge help when you are busy working on a project it can allow you to be selective about which calls to answer. Also, it can allow the user to greet the caller in a more personal way. When receiving a call it is very easy to store the caller’s name for future use. Also with CRM integration, callers’ details are quickly searched and displayed.
- Go Connect for Panasonic provides a quick and easy method to transfer calls. Through the presence window it allows users to see the availability of their colleagues and make intelligent decisions when transferring calls.
Users can perform an immediate transfer to quickly distribute calls. Or they can easily use Go Connect for Panasonic to consult with colleagues and switch between calls.
- The Call history window is also incredibly useful for quick reference, this contains a list of an extension user’s recent calls. By default, the most recent 50 calls are displayed.
Users can page through to see earlier calls. Users can make calls directly from the Call history window.
As we mentioned earlier, one of the key features of Go Connect is the compatibility with the most popular CRM software used worldwide. These are just some of the programs which work with Panasonic Go Connect;
ACT!
GoldMine
Lotus Notes
Maximizer
Microsoft Access
Microsoft Dynamics CRM
Microsoft Dynamics NAV
Microsoft Outlook
NetSuite
Sage CRM
Sage Line 50
Salesforce
SugarCRM
SuperOffice
If you would like to deploy Panasonic Go Connect in your business or would like further information or a demonstration on this unique CTI product do not hesitate to contact the office on 0870 300 3008.
