NEC SL1100 MyCalls

• No idea how many calls your business missed and received yesterday?
• No idea how much business you lost?
• No idea how long customers have to wait before they’re actually answered?
• Ever missed that vital piece of information during a call and then wished the call was recorded?
• Your current Call Logger simply provides historic information, you want real-time statistics now

MyCalls to the rescue!

MyCalls is a range of call management solutions that are easily expanded and upgraded as a business grows.

MyCalls Basic – A single user entry-level application that helps provide a real-time snapshot of all calls. Free for the first 12 months.

MyCalls Call Manager – A more sophisticated version for businesses providing a full complement of call management information.

MyCalls Enterprise – Enables easy call management and reporting across multiple sites such as main offices and branch offices.

MyCalls Desktop NEW! – An excellent add-on to MyCalls Basic and MyCalls Call Manager, providing the caller with instant Customer Relationship Management (CRM) information such as screen-pops, and much more.

MyCalls Call Centre – An essential application for any contact centre and specialist call centres. Provides supervisors with full control of extensions and Automatic Call Distribution (ACD) groups from their desktop.

MyCalls Call Recorder – Equips MyCalls Call Manager and MyCalls Call Centre with full call recording capability. Calls are recorded securely, encrypted and easily accessed.