NEC SV8100 Voicemail

NEC UNIVERGE UM8100-Mail Solution

For today’s small-to-medium size businesses (SMB), there is simply no place for long call-holding periods, incorrect call routing or lost messages. While organizations seek the right solution to address these issues, they also expect improved efficiency, economy and convenience. The UNIVERGE® VM8000 InMail Solution, a part of NEC’s UNIVERGE360 approach to fully integrate communications into the business environment, is ideal for SMBs wishing to ensure that all callers get to the people and information that they need without prohibitive hold times or dropped calls. sv8100 voice mail

Voicemail – Features at a Glance

  • Conversation recording
  • Answering machine emulation
  • Fax detection
  • Interactive soft keys
  • Message count display
  • Programmable voice prompts
  • Three personalized mailbox greetings
  • Message forwarding
  • Announcement mailbox for one-way information
  • Remote or local message notification (on or offsite)
  • Remote programming via WebPro/PCPro voice mailbox
  • Auto-help voice prompts
  • Auto-forward to mailbox
  • Programmable individual security code
  • Real time and date stamp
  • One-touch forwarding
  • One-touch mailbox access
  • One-touch message retrieval
  • One-key call to sender
  • Confidential/urgent/future message delivery options
  • Guest & group/department mailbox types
  • Automated attendant
  • Answer schedule tables
  • Park and page
  • Capture caller ID
  • Flexible answering based on trunk time-of-day and day-of-week
  • Single digit transfer
  • Individual trunk greetings
  • Three day, night and holiday greetings

For today’s small-to-medium size businesses (SMB), there is simply no place for long call-holding periods, incorrect call routing or lost messages. While organizations seek the right solution to address these issues, they also expect improved efficiency, economy and convenience.

NEC SV8100 InMail Overview

Customers expect to conduct business quickly and easily. They have no tolerance for long call-holding periods, incorrect call routing or lost messages. The UNIVERGE VM8000 InMail Solution is ideal for businesses wishing to maximize customer satisfaction by ensuring that all callers get to the people and information that they need without prohibitive hold times or dropped calls.

As a part of NEC’s UNIVERGE®360 approach to integrate communications into the business environment, the VM8000 InMail automates your communications by providing digitally-integrated voice messaging capabilities and Automated Attendant features. This embedded solution for the UNIVERGE SV8100 Communications Server can help meet your organization’s communications needs both now and in the future.

VM8000 InMail is ideal for SMBs wishing to ensure that all callers get to the people and information that they need without prohibitive hold times or dropped calls. It provides digitally-integrated voice messaging capabilities and Automated Attendant features to meet a SMB’s communication needs both now and in the future.

Improved Customer Satisfaction

VM8000 InMail’s robust Automated Attendant feature set ensures customer calls are routed to the appropriate people and answered quickly and efficiently. When customers call in, an instruction menu announcement plays to provide them a choice of dialing options. They can simply direct themselves to the called party without being placed on hold or having their calls dropped.

Increased Employee Productivity

Employees can also efficiently manage their calls and messages with easy one-touch access to voicemail features. With VM8000 InMail’s advanced call processing capabilities, employees no longer need to manually direct and route callers. The Automated Attendant routes each incoming call based upon the time-of-day and day-of-the-week. The VM8000 InMail solution can even provide different announcements and dialing options for each number in the office.

Intuitive User Interface

The VM8000 InMail solution’s interface is simple to learn and easy to use. Pre-recorded voice prompts offer a step-by-step guide on how to use all of the solution’s features.

Simple Setup, Installation and Maintenance

VM8000 InMail is digitally integrated with the system’s central processing unit to provide increased speed and accuracy to the voicemail system. Additionally, Windows®–based PC Pro enables online centralized HTML-based programming access. When employees use this intuitive browser-based software with its easy-to-follow wizards, programming time and mistakes are significantly reduced.

Interested in any of our services, speak to a team member on 03333 66 33 33