B4BC has integrated with EMIS, a leading CRM for the NHS and GP Surgeries. Our partnership will allow B4BC and EMIS end-users to benefit from features such as:
• Click to dial – for a better customer experience
• Caller preview – to route calls quickly and efficiently
• The automatic popping of the EMIS contact page – for instant access to information
B4BC combines handsets from several manufacturers, an easy-to-use web interface, and B4BC’s trademark network resilience to provide a cheaper, more flexible phone service. It also helps to improve your organisation’s productivity and image – seamless integration with well-known CRM systems and softphone features help present highly professional communications with the minimum of effort.
Save money and improve interoperability between your mobiles and fixed phones with extremely competitive on-net rates over a business-grade network. B4BC is perfect for home-workers or staff who need to work from different locations, with clever features that ensure you never miss a call. We also offer more in-depth call management reporting and wallboard integration, to help your organisation gain a real-time understanding of calls. You can get a data feed for your B4BC service which will let you export the statistics you need to help analyse call patterns and manage your business.
Call quality, as with any communication system, is clearly dependent on the underlying access available. With B4BC’s Ethernet or Broadband products delivering the service to your location, you can be assured of great voice quality, underpinned by some of the most stringent service level agreements in the business.
B4BC is suitable for any sized business and is particularly effective if you have multiple sites working together. It’s also capable of serving hundreds of employees. B4BC is cloud-based and accessed via a web-based portal, so there are no PBX maintenance costs, and with minimal capital outlay it’s a reliable and proven service whatever your business.
B4BC provides everything from handset to core network access, on-site installation to training and helps guide, saving you time and hassle. Full support including training, number porting, provisioning and 24/7 UK-based assistance is provided, giving you complete peace of mind.
Recognised By Comms Nationals & Comms Business
Local Engineers To Your Business Within Minutes
Offering You The Correct Solutions For Your Business
Support & Monitoring, Every Minute of Every Day
Celebrating Over 15 Years In Business Telecommunications
Offering Approved Business Continuity Solutions
UK Based Call Centres With Personal Account Managers
FCA, FCS, Ofcom & Ombudsman Regulated