Telephone Systems For Hotels

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- Recognised Solutions Provider 2018
- Recognised Customer Service 2018

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Who Is Using B4BC?

Best Western
Premier Inn
Holiday Inn
Travelodge
Comfort Inn

Hotel Telephone Systems & Solutions UK

Looking for a new telephone system for your hotel?

Are you facing any of these issues with your current hotel phone system?

  • Your phone system is outdated and costs your hotel productivity.
  • Are you going for a specific star rating? Did you know in some cases you need a phone in every room?
  • Enquiries are not being effectively handled, do you want to monitor and improve staffs interactions with guests.
  • Guests are having frequently engaged tones which is leading to loss of business and frustrated guests.
  • You would like your phone system to integrate with your CRM system i.e: RoomMaster PMS, eeZe Reservation, or Bookwize  so you can greet guests by their name – WOWing them and saving time.

Telephone Systems For Hotels Solutions Provided Nationwide

Hotel telephone systems have seen a dramatic change over the years, for the hotel industry, however, the same principles apply. Best 4 Business Communications can help you choose the right hotel telephone systems, we are an award-winning systems provider recognised by both comms business and comms nationals. Choosing the right hotel telephone systems is a critical factor to success and productivity.

Help Me Find A Phone System

Popular Hotel Phone System Features

Mobile Applications

Your smartphone, tablet, laptop or any other mobile device becomes your extension.

Conference Bridging

Clients, colleagues and suppliers can dial into a virtual meeting room.

Smart Voicemail

Voicemail that knows when you are on another call.

Voice To Email

Access your voicemails via email, or even have them forwarded.

Call Recording

Call recording can be switched on and off.

Text Messaging

Use your main number to communicate with by text.

Auto Disaster Recovery

In the unlikely event of a loss of service at your site.

Call Reporting

Inbound and outbound calls are logged.

Hotel Telephone Systems From The (Cloud)

Cloud Desk

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Cloud Cordless

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Different Types of Hotel Telephones

Different Types of Hotel Telephones

Hotel telephone systems are not very different to regular telephone phone system, certain phone systems are more suited to the hospitality vertical. Certain suppliers, such as NEC, have handsets that are more exclusive to guest rooms, along with limited functionality, i.e. only being able to dial internally.

Most Modern hotel telephone systems will be the following:

The PBX phone system is very traditional. PBX phone systems connection can be much more reliable, however, with a PBX, there is a wired installation along with maintenance costs, which can add up.

VoIP phone systems are considered the go-to solution to and are much more advanced. VoIP phone systems/ hosted phone systems will save your hotel space, as everything is stored in the cloud. When installed properly, VoIP phone systems give crystal clear call quality, at a lower price.

What Phone System Do I Need?

Hotel Telephone System Benefits

Cater To Corporates

Increase Service Levels

Cost Effective

Why Choose B4BC For Business Communications

Award Winning Solutions

Recognised By Comms Nationals & Comms Business

Friendly Local Engineers

Local Engineers To Your Business Within Minutes

Bespoke Telecom Solutions

Offering You The Correct Solutions For Your Business

24/7/365 Support

Support & Monitoring, Every Minute of Every Day

Established & Reliable

Celebrating Over 12 Years In Business Telecommunications

Disaster Recovery Solutions

Offering Approved Business Continuity Solutions

UK Only Call Centres

UK Based Call Centres With Personal Account Managers

Regulated & Approved

FCA, FCS, Ofcom & Ombudsman Regulated

Hospitality Phone System Features

Hospitality Phone System Features

A very popular feature for the hotel sector is CTI/(Computer Telephony Integration)

For example, front desk phone very may require a touchscreen phone that communicates directly to guest-specific information. This may include:

  • Booking details
  • Guest ID
  • Check out times

This can be fed directly back to the receptionist when picking up. This can be used to better answer any queries, it can also be used to manage guest requirements, this can be directly from the phones.

A very high-quality phone system for hotels can best be seen as an extension of your network, things such as keyboards. This means guests can make requests using their telephone, such as to extend their stay or to order food.

  • On-screen information with front desk handsets
  • Wake up alarm calls
  • Externally calling
  • Ease of use for
  • Room to room features
  • Voicemail

I Need Help Choosing

Why Choose A Cloud Phone System For Your Hotel

Call Recording

Voicemail To Email

Conference Bridging

Plug & Play Solutions

Hotel Telephone Systems & Solutions

Impress Guests With The Right Hotel Telephone Systems

With Best 4 Business Communications we can provide a range of suitable hotel telephone systems/ solutions which can:

✓ Implement automatic routing options for most important calls
✓ Transfer mobile as well as direct-dial and voicemail settings
✓ Functions teams work more effectively, with increased mobility
✓ Create a lasting first impression with your clients
✓ Provide the best level of customer service

Give Yourself The Edge With The Best Hotel Phone Systems

✓ Integrated into front of house
✓ Increase the number of corporate bookings
✓ More event booking and easier management of events
✓ An increased number of  impulsed bookings
✓ More efficient system reporting
✓ Ability to increase roaming access
✓ Incorporated wake-up call bookings systems
✓ Improve your attention to detail

Hotel Telephone Systems Worth Considering

NEC SL1100 Phone System System

The NEC SL1100 telephone system is a great solution for Hotel systems, this system is great for cost effectiveness & is easily scalable for your Hotels. Growth.

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Panasonic NS700 System Phone System

The Panasonic NS700 phone system is another great solution for phone systems for Hotels, this system is great at being cost effective & is also scalable for growing Hotels.

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Need More Information On a Suitable Hotel Phone System

For more information on hotel telephone systems, get in touch today on 03333 66 33 33 or Contact Us for all your hotel requirements. We are experts at helping hotels across the UK, now let us help your hotel improve its telecommunication structure.

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