Looking for a new telephone system for your hotel?
Are you facing any of these issues with your current hotel phone system?
Hotel telephone systems have seen a dramatic change over the years, for the hotel industry, however, the same principles apply. Best 4 Business Communications can help you choose the right hotel telephone systems, we are an award-winning systems provider recognised by both comms business and comms nationals. Choosing the right hotel telephone systems is a critical factor to success and productivity.
Hotel telephone systems are not very different to regular telephone phone system, certain phone systems are more suited to the hospitality vertical. Certain suppliers, such as NEC, have handsets that are more exclusive to guest rooms, along with limited functionality, i.e. only being able to dial internally.
Most Modern hotel telephone systems will be the following:
The PBX phone system is very traditional. PBX phone systems connection can be much more reliable, however, with a PBX, there is a wired installation along with maintenance costs, which can add up.
VoIP phone systems are considered the go-to solution to and are much more advanced. VoIP phone systems/ hosted phone systems will save your hotel space, as everything is stored in the cloud. When installed properly, VoIP phone systems give crystal clear call quality, at a lower price.
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A very popular feature for the hotel sector is CTI/(Computer Telephony Integration)
For example, front desk phone very may require a touchscreen phone that communicates directly to guest-specific information. This may include:
This can be fed directly back to the receptionist when picking up. This can be used to better answer any queries, it can also be used to manage guest requirements, this can be directly from the phones.
A very high-quality phone system for hotels can best be seen as an extension of your network, things such as keyboards. This means guests can make requests using their telephone, such as to extend their stay or to order food.
With Best 4 Business Communications we can provide a range of suitable hotel telephone systems/ solutions which can:
✓ Implement automatic routing options for most important calls
✓ Transfer mobile as well as direct-dial and voicemail settings
✓ Functions teams work more effectively, with increased mobility
✓ Create a lasting first impression with your clients
✓ Provide the best level of customer service
✓ Integrated into front of house
✓ Increase the number of corporate bookings
✓ More event booking and easier management of events
✓ An increased number of impulsed bookings
✓ More efficient system reporting
✓ Ability to increase roaming access
✓ Incorporated wake-up call bookings systems
✓ Improve your attention to detail
The NEC SL1100 telephone system is a great solution for Hotel systems, this system is great for cost effectiveness & is easily scalable for your Hotels. Growth.view system
The Panasonic NS700 phone system is another great solution for phone systems for Hotels, this system is great at being cost effective & is also scalable for growing Hotels.view system