Telephone Systems For Hotels

Hotel Telephone Systems & Solutions UK

Looking for a new telephone system for your hotel?

Are you facing any of these issues with your current hotel phone system?

• Your phone system is outdated and costs your hotel productivity.
• Are you going for a specific star rating? Did you know in some cases you need a phone in every room?
• Enquiries are not being effectively handled, do you want to monitor and improve staffs interactions with guests.
• Guests are having frequently engaged tones which is leading to loss of business and frustrated guests.
• You would like your phone system to integrate with your CRM system i.e: RoomMaster PMS, eeZe Reservation, or Bookwize  so you can greet guests by their name – WOWing them and saving time.

Telephone Systems For Hotels Solutions Provided Nationwide

Hotel telephone systems have seen a dramatic change over the years, for the hotel industry, however, the same principles apply. Best 4 Business Communications can help you choose the right hotel telephone systems, we are an award-winning systems provider recognised by both comms business and comms nationals. Choosing the right hotel telephone systems is a critical factor to success and productivity.

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Hotel Telephone Systems From The (Cloud)

Different Types of Hotel Telephones

Different Types of Hotel Telephones

Hotel telephone systems are not very different to regular telephone phone system, certain phone systems are more suited to the hospitality vertical. Certain suppliers, such as NEC, have handsets that are more exclusive to guest rooms, along with limited functionality, i.e. only being able to dial internally.

Most Modern hotel telephone systems will be the following:

The PBX phone system is very traditional. PBX phone systems connection can be much more reliable, however, with a PBX, there is a wired installation along with maintenance costs, which can add up.

VoIP phone systems are considered the go-to solution to and are much more advanced. VoIP phone systems/ hosted phone systems will save your hotel space, as everything is stored in the cloud. When installed properly, VoIP phone systems give crystal clear call quality, at a lower price.

What Phone System Do I Need?

Hotel Telephone System Benefits

Hospitality Phone System Features

Hospitality Phone System Features

A very popular feature for the hotel sector is CTI/(Computer Telephony Integration)

For example, front desk phone very may require a touchscreen phone that communicates directly to guest-specific information. This may include:

• Booking details
• Guest ID
• Check out times

This can be fed directly back to the receptionist when picking up. This can be used to better answer any queries, it can also be used to manage guest requirements, this can be directly from the phones.

A very high-quality phone system for hotels can best be seen as an extension of your network, things such as keyboards. This means guests can make requests using their telephone, such as to extend their stay or to order food.

Why Choose A Cloud Phone System For Your Hotel

Hotel Telephone Systems & Solutions

Impress Guests With The Right Hotel Telephone Systems

With Best 4 Business Communications we can provide a range of suitable hotel telephone systems/ solutions which can:

✓ Implement automatic routing options for most important calls
✓ Transfer mobile as well as direct-dial and voicemail settings
✓ Functions teams work more effectively, with increased mobility
✓ Create a lasting first impression with your clients
✓ Provide the best level of customer service

Give Yourself The Edge With The Best Hotel Phone Systems

✓ Integrated into front of house
✓ Increase the number of corporate bookings
✓ More event booking and easier management of events
✓ An increased number of  impulsed bookings
✓ More efficient system reporting
✓ Ability to increase roaming access
✓ Incorporated wake-up call bookings systems
✓ Improve your attention to detail

Hotel Telephone Systems Worth Considering

Need More Information On a Suitable Hotel Phone System

For more information on hotel telephone systems, get in touch today on 03333 66 33 33 or Contact Us for all your hotel requirements. We are experts at helping hotels across the UK, now let us help your hotel improve its telecommunication structure.

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