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Ensuring Business Continuity During Covid-19

October 16, 2020

Ensuring Business Continuity During Covid-19

Business Continuity During Covid-19

Working from home has become the new normal since the Coronavirus pandemic began. Many businesses felt the harsh effects of the social distancing restrictions. With a potential second lockdown looming, you could struggle ensuring business continuity during Covid-19 without an efficient remote working system in place.

The economic instability created by Covid-19 is unavoidable. But having the best telecoms system in place to prepare for these disastrous situations provides damage control for your business. A stable remote working set up is the best solution for business continuity in the current climate, and any other unexpected future obstacles, no matter how big or small.

How prepared is your business when it comes to working remotely?

Transitioning to working from home should not be a worrying issue. With a traditional system in place, your employees may need to take equipment home. Another struggle may be weak reception in their area to receive and make calls. Working out of office without an efficient system in place means employee productivity is out of your control.

An ideal remote working solution will be reliable, easy to use and have a range of features that allow tasks to continue to be completed as they normally would, without any delays or disruptions.

With our remote working solution, your team can easily communicate and collaborate over projects instantly, with all the efficiency and presence of being in the office. Our smart, cloud-based voice, video and messaging tools can help your team to serve clients anywhere, on any device.

We want to help with ensuring your business continuity during Covid-19.

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Ensuring Business Continuity During Covid-19

What is VoIP?

VoIP stands for Voice over Internet Protocol and refers to voice communication over channels via the Internet. This technology has become a popular alternative to the traditional copper phone lines in wake of the ISDN Switch Off.

Our VoIP phone system using this technology provides a long list of fantastic features ideal for remote working.

1. Cloud Based.

The Cloud stores and processes all data, meaning employees have access when using the system from any device. This includes mobile, tablet, laptop, desktop, etc. It is no longer essential for staff to take office equipment home as they have instant access via web browsers.

2. User Status.

You are able to view all colleague’s current work status, whether they’re on lunch, currently taking a call, in a meeting or available. Everyone is connected as if you never left the office!

3. Call Quality and Reliability.

Our VoIP phone system offers a much higher call quality when compared to a regular ISDN network.

4. Call Referring.

Calls are easily transferable to the correct department or employee through the system. The efficiency of the office will continue remotely so your relationships with customers will not be affected by longer waiting periods.

5. Scalability.

A Hosted Phone System allows access to up to thousands of devices. So no matter the size of your company, all employees will have access.

6. Use the same Phone Number.

Take your office phone number with you so there’s no disruption of changing numbers.

7. Conferencing and Screen Sharing.

Allows the conducting of remote meetings, sharing files, and also screen sharing. You can connect with your colleagues and customers with ease!

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ensuring business continuity during covid-19

The problems that come with remote working.

When your business has only operated in the office, the switch to working from home can be a stressful process. There are a different set of problems to face when ensuring business continuity during Covid-19.

It could be very costly to provide each employee new equipment to enable them to work from home. Also, without an efficient communications system in place, that money is likely to be a waste as productivity levels will drop

Our VoIP phone system provides all-in-one collaboration tools that are accessible from a browser on an employee’s own devices. Instant messaging, voice calls, video conferencing, file and screen sharing, SMS and more are all readily available!

Best 4 Business Communications Web Real-Time Communication (WebRTC)

Thanks to WebRTC Technology, you can collaborate with your team using just a web browser. You don’t need to download any additional software, and it is completely safe in the event of a device being attacked by a virus. Similarly, if an employee’s device breaks while working remotely, you will no longer have the issue of losing all the data on that computer. With a Hosted System, the Cloud stores all information. This means the data is not tied to one device and at risk of being lost.

You cannot control the call reception of your employees when they are at home. If they are using a traditional ISDN phone line, calls may be crackling and losing connection. This could potentially lead to some unhappy customers.

With our VoIP phone system, all incoming and outgoing calls are through the Internet. Calls can be made or received with a strong reception as long as you have an Internet connection. This technology provides a much more reliable call connection.

Download our free guide for more information on the best solution for ensuring business continuity during Covid-19.

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Why chose a VoIP Phone System with B4BC?

Our Multi-Award Winning VoIP Phone Solution allows remote working to run smoothly to ensure business continuity.

We provide all the features that your employees need to work from home, ensuring that your clients are not impacted by remote working. We’re here to help you stay connected and keep your business moving, with 24/7/365 UK-based support and personalised account management. We can also help you with the install and staff training.

Does this sounds like an essential tool for your business moving forward? Contact our VoIP experts to discuss the best option for your business!

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