Skip to main content

Importance Of The Business Telephone System

October 26, 2015


The telephone system has been around for decades and it is critical to households and businesses. For obvious reasons the telephone system is vital to business, it keeps you connected with customers and it allows you to contact colleagues either in house or across another premises. The business telephone system is now critical for any business regardless of size.

Keep Your Business Telephone System Updated Large or Small

Due to the ever changing nature of technology both customer and business requirements change as technology evolves. Now this means your telephone system needs to be flexible and adaptability with technological changes. These are the top 7 signs your business telephone system is outdated and needs replacing:

✓ Your business phone system is unable to grow alongside your telephone system
✓ Your business telephone system has a lack of features.
✓ Your enterprise has a system for each facility.
✓ Poor or crackly voice calls.
Can’t cope with large amounts of call volume.
Your telephone system is not compatible with VoIP.
 Your system system will not support mobile telecommunications.

Business Telephone System Industry Importance

 Call Centresbusiness telephone system
General Practitioners
 Hotel & Hospitality
Recruitment Consultancy
 Accounting Services
Large SEO Consultancies
 Automobile Showrooms
 Business Consultants
 Large Corporate Banking Firms

The business telephone system is critical within all business sectors, however do consider that some industries rely on having effective telecommunications for success. If your business is a hotel for example and your telephony system is ineffective think about the implications it can have on potential client bookings. Also consider that you are a recruitment agency, your day to day operations see you liaising with professional clients and potential candidates, an ineffective telephone system will have detrimental affects to your business as well as your professionalism. Different industries will be affected subversively, however regardless of industry your business will always NEED the most effective telephone system, this is something your organisation should not COMPROMISE on.

Business Telephone System Feature Importance Large or Small

 Ability to forward calls to any devices.
 Ability to add new extensions at the whim on the company.
 Ability to monitor calls, i.e. whisper, barge and record.
 Ability to hold conference calls.

Our Business Telephone System Brands

Now if your business does not take care of it’s business telephone system requirements and you fail to upgrade your system, you are going to miss out on the latest telephone system features. Consider this, many business telephone system features do in fact save businesses man power and capital spend. The call bridge feature for example, allows the user to access the office from long distances, which of course saves on outside trips to the office saving you time, capital and giving you continuity. Also adding extensions at the whim of the company is a great feat, being able to expand or decrease your telephone system requirements as the company see fit.

Which Business Telephone System Should I Choose Then?

This is a common question across telephone system requirements, the short answer is you need to 1st understand your business requirements. If you have 2 phones & no extensions then of course you won’t need a NEC SV9100 or a NEC SV8100 which is suitable for large businesses, you would be better of with a NEC SL1100 system. You should choose a telephone system that suits your businesses needs and requirements and one that is feature rich. If you are unsure you can start now using our TELEPHONE SYSTEM GUIDE.