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Is Your Business Ready for the BT ISDN Switch Off?

July 10, 2020

Is Your Business Ready For The BT ISDN Switch Off?

Why You Should Upgrade Your Current Business Telephone System in 2020?

What’s the ISDN line?

What is the BT ISDN Switch Off and why is it important for me not to ignore it? Businesses make calls through the ISDN (Integrated Services Digital Network), and you possibly still do. ISDN was launched in 1986, marking a transition from land-line devices to digital, as it enables data and voice to be sent at the same time. At that moment, it was the ideal method for businesses that had to send data and voice simultaneously. But now, it is a perfect time for switching from ISDN to a modern, more reliable and affordable technology. We offer a wide range of solutions, and we are happy to explain how to future-proof your business with brand new telecoms. In simple terms, ISDN is migrating from digital to internet-based services called SIP and VoIP. In 2025 all the calls will be carried over your broadband – the Internet connection. It is the best time to invest in your business telephone system, especially when you compare the disadvantages of the ISDN to the benefits of modern technology like VOIP.

When is the BT ISDN Switch Off?

Is your business ready for the BT ISDN Switch Off? ISDN lines are often out of your control, leaving you at the mercy of suppliers. You cannot quickly implement changes that suit your evolving business needs. We advise businesses to consider upgrading their telephone system due to the ISDN and Analogue line switch off set for 2025; all companies will need to be migrated to Cloud, SIP or VoIP by 2025. You could upgrade your telephone system now and take full advantage of a system that is future-proofed which incorporates the latest features, which in turn helps improve the efficiency and productivity of the business. A cloud connection is also much cheaper than traditional telecoms solutions as you will be calling through the internet, making calls more cost-effective across multiple locations. Click here to read more about benefits of moving to VoIP telephony.

Is Your Business Ready For The BT ISDN Switch Off?

How can your business benefit from a telephone system upgrade in 2020?

Call Recording
Call recording can aid your business to improve & monitor its communications infrastructure, monitor your staff’s performance with call recording, which will help the training process. Also, in the wake of the hoax communications Schools & Academies have been receiving, call recording has helped to protect Schools from any hoax threats.

Call Reporting
Has your company ever missed a call? Was that missed call a potential opportunity? With call reporting, you can manage your sales staff & in-coming inquiries, i.e. how long does it take for an in-coming inquiry to be answered. Call reporting within the sales environment can help your business identify the efficiency of the person on the telephone.

Call Conferencing
With call conferencing, your business can eliminate the need for face to face meetings. By directly communicating through teleconferencing, your business will negate the need of having to make multiple phone calls. Make one call and conference all the needed recipients into the call. In many cases, it saves time, money and helps businesses avoid situations of miscommunication.

Music On Hold
In some cases, 34% of callers who hang up will not call back, or even that 54% of callers believe that a business sounds more professional if there is bespoke professional music and or messaging playing. Music on hold is vital for companies, impress your clients with bespoke music and informative messaging.

Is Your Business Ready For The BT ISDN Switch Off?

Improving the quality of your business phone system, by switching to VoIP telephony, can help your business reduce the costs of your phone system bill. Our VoIP phone system eliminates the costs of ISDN/PSTN, mobile and landline calls as VoIP platform provide all-in-one collaboration tools: instant messaging, voice calls, video conferencing, file & screen sharing, memo and fax messaging, SMS and more. If you have been searching for a better solution for your business telephony needs, we invite you to contact our award-winning team. We would love to discuss the benefits of the new telephony system with you. We look forward to assessing your needs and offering you a cost-saving, reliable cloud telephony solution to keep your business running smoothly and efficiently.

The BT ISDN Switch Off Solution

If you’re looking for one of the best VoIP providers, then you have landed at the right place. Best 4 Business Communications will fulfil all your business needs and provide your employees with a smooth work-from-home experience. We also have a customer support number in place, if you face any difficulties or your employees require training of the system. Best 4 Business Communications also provides the facility of extension of VoIP systems at lower prices, hence if you need to expand your network, you can call on our customer service number, and someone will guide you on how to do this.

Book a Free Demo today and beat the BT ISDN Switch Off!

It’s always best to have a knowledgeable advisor at hand to assist you with any significant decisions like choosing the right phone system for your business. You can book a free demo today with our telecoms expert and learn how our VoIP services can help grow your business. Discover our collaboration tools along with all the features that you help you work more effectively and efficiently from your home. We are happy to assist in any way we can to support your needs. We can be reached by telephone on 0333 366 3333, or you can e-mail us at, and we will be happy to assist you.