✓ Are customers getting frustrated with bad call routing?
✓ Having issues with voicemail? Are you missing messages?
✓ Can customers get through if someone is on the phone?
✓ Do you pay for site to site calls? Want to save on your bill?
✓ Are your staff on the road? Need them to stay connected?
B4BC provides a number of small business telephone systems suitable for all offices, we are recognised for providing business telephone systems and have installed telephone systems across the globe. If you need help choosing the right telephone system for your business we can help, we can assist with all telephone system solutions, choose a business telephone systems provider that is recognised and award-winning. Are you a small business that needs a small office telephone system? Let us help you find the best system.
Ask yourself these questions when looking for a business telephone system to help narrow down your options:
✓ How many lines do you need?
✓ How many extensions are required?
✓ What features would you like on your system?
✓ How many line provider sockets do you need?
✓ Can your telephone system expand with growth?
✓ Will you require call forwarding to mobile devices, and their integration into your system?
✓ Will you require call redirection to staff members who work from home?
✓ Do you wish to have a high-speed data network installed, which is able to use wireless technology?
✓ Is there a need for your business to be able to integrate the phone system with the IT used?
✓ Will you need to be able to identify customer details and dial numbers from a computer? This is called Computer Telephony Integration (CTI)
✓ How much are you looking to pay for line rental?
✓ How does broadband affect my business telephone systems? Are you aware that your telephone system needs to work via broadband by 2025, did you also know that BT will no longer be selling ISDN solutions after 2020?
✓ Do you need a business telephone system that is future-proof? Don’t buy old technology, don’t purchase a telephone system that will soon be updated in telephony and technology.
✓ How many lines do you need on your telephone system? Many businesses think one line is enough, did you know 80% of callers who can’t get through to your business on the 1st call will not call you back, 80% loss of sales, don’t lose your business money.
✓ How many extensions do you need on your telephone system? Lines and handsets are key to businesses, make sure your business has enough lines to support the incoming calls, also make sure your business has the sufficient handsets to cope with calls and your business growth, the rule of thumb, every employee should have access to one handset.
✓ What features would you like your business telephone system to incorporate? Don’t buy a telephone system that can’t cope with your businesses operations, if you are a school then, voicemail to email, auto attendant and paging is key, make sure your company does the research 1st, never pay over the odds for telephone systems that you don’t need and make sure the basics are covered for your business.
✓ Would you like a telephone system that can easily expand with new employees? Businesses growth is natural, don’t let your telephone system hold you back, with the latest telephone systems, business growth is as simple as plugging a handset in without the need of software and expensive licences.
✓ Does your business need unlimited calls on the telephone system? Many businesses are seeking unlimited options, businesses such as recruitment firms and call centres, don let something as simple as call bundles hold your business back.
✓ Will you need your business telephone system to have the ability to forward calls to mobiles? Many businesses have staff who are constantly on the road, most modern phone systems allow you to sync your mobiles to the phone system which acts as an extension.
✓ Does your business telephone system need home worker solutions? Home workers are becoming a very popular solution for businesses, if you need a telephone system that supports home workers we can help, mobility is key, and businesses need to show that they allow for flexible working.
✓ Will you want your new business telephone system to have CTI? Computer telephony integration is another popular request, we can provide business telephone systems that allow you to click and dial and number with ease.
✓ Will you need CRM integration on your phone system? CRM integration is great for improving efficiency, want your CRM system to link in with your telephone system? We can help. In many cases businesses improve productivity by 30%, with something as simple as CRM integration.
✓ Is there a need to integrate the telephone systems with IT? We can liaise with your IT provider to ensure your telephone system is properly synced up with your IT infrastructure. IT and telecoms go hand in hand, but ensure that you have a phone system provider and an IT company, there has been an increase in the number of IT companies providing business telephone systems that are incorrectly installed.
✓ Do you want a telephone system that is future proofed from the ISDN switch off? Don’t invest in old technology, ensure your phone system is protected from the switch off and save yourself from having to invest in a telephone system twice.
✓ Does your phone system need all-inclusive features? The latest telephone systems come with many features, again when looking at your business you should review which features will benefit your business, you should ensure that the business phone system meets those requirements otherwise your business might have to buy twice.
Finding the best telephone systems is crucial, does your business have a lack of space within the office? If so, you should consider VoIP/ cloud, on-premises telephone systems can be very costly in comparison to cloud/VoIP.
Most businesses are switching to hosted telephone systems, by hosting your business telephone systems externally, you can instead keep initial investments to a minimum, whilst affording monthly payments for custom plans, these plans give you all the features you need, hosted phone systems are now considered the go-to solution for phone systems.
Factors To Consider:
Growth – Does your phone system need options to grow alongside your staff? Is the answer is yes, you should be choosing a cloud/ SIP telephone system?
New office – Do you have plans to open a new office? If the answer is yes, then we would recommend a cloud telephone system, however, a PBX phone system will also work well.
Moving office – Do you have plans to move office? If the answer is yes, then we would recommend a cloud telephone system, all you need to do is take cloud telephones to the new location and connect them to the broadband. Very simple, you can use a PBX phone system, but this will incur installation and engineering costs.
Home workers – Do you have plans to add home workers to the telephone system? If the answer is yes, then we would recommend a cloud telephone system for your business, with a cloud phone system anyone with access to the internet can connect to the phone system, there is no need for expensive hardware or licence cards.
VoIP telephone systems allow your business to move away from on-premise expensive hardware, as well as in-house phone lines. With VoIP telephone systems, employees are able to communicate much more effectively via, mobile apps and smartphones that connect directly to the office telephone system. Of course, you need to make sure you have the correct internet connection in order to support a VoIP phone system effectively. Many businesses are making the switch towards a VoIP telephone system, as it is very cost effective.
Many businesses will only stick to what they know, i.e. a traditional telephone system/PBX. If your business is thinking of purchasing a PBX phone system, you might need to have a phone for each employee. Some businesses try to save capital but purchasing shop bought phones and not a telephone system, in theory, this does work, however, shop bought phones have very limited functionality and lack professionalism, something as simple as not being able to transfer calls.
If you need many handsets but are not used frequently, then a PBX phone system is the way forward, with VoIP telephone systems, you are billed for each phone per month, whereas a PBX can have as many phones as possible, but they are connected to the system. A PBX business telephone system will co-ordinate calls correctly, many PBX phone systems have a large feature set.
PBX phone systems are great for hotels, they tend to be wall mounted in a box, and each phone line will be plugged into the phone system. As technology is evolving, we are seeing virtual systems that offer the same functionality as a PBX phone system.
The simple answer is yes, of course, many households do not find the need to incorporate a phone system within their home, phone systems work well when there is a need for multiple phones and a requirement for features. We can help with business telephone systems for homes/ households, we a have serviced many houses within the Surrey and Mayfair area.
As the two phone systems have major differences, companies can still choose a modern key phone system with all the sophisticated features of the PBX, this will generally be at a lower cost, naturally, the most advanced telephone systems are VoIP/ cloud, which provides mobility without any growth restrictions, as opposed to KSU phone systems.
B4BC can help you find the best business telephone system for your office, we are experts in sourcing the best solutions for business telephone systems, give us a call today.
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Are you a small office? If your business is growing you should consider VoIP business telephone systems. Virtual business telephone systems allow smaller businesses to manage their telephony seamlessly without the need for expensive telephone system hardware. VoIP business telephone systems are very cost-effective and are now considered the go-to solution for business telephone systems as the ISDN switch off looms closer. VoIP is great in most occasions, a mistake many businesses make is incorporating a VoIP telephone system with a very weak broadband connection. VoIP telephone systems are great, but need a stable broadband connection. VoIP telephone systems are plug and play solutions, all you need is broadband at the location.
If you still need help selecting your small business telephone systems, start by using our Small Business Telephone System Guide. This guide will give you a list of suitable small business telephone systems based upon the requirements you submit. If you would prefer to talk to us about small business telephone systems, call us for all your telephone system requirements.
The price for a small business telephone system can vary massively. The higher the specification of the telephone system the more it can push up the price, the more handsets/ lines your business requires, the more it will impact the price of the telephone system. Remember to review the marketplace & speak to an adviser.
With the ISDN switch off looming closer, BT will no longer be accepting orders for ISDN lines, this means the telephone systems your business uses will need to work over some sort of internet protocol technology. It is time to consider a business telephone system that uses SIP, VoIP or cloud, as this is the way in which the marketplace is going. Don’t put your business in a position where it still uses out of date telephone systems that will soon have a lack of support on 2020.
Did you know that many of the latest business telephone systems require a strong broadband connection? The telephony trend is moving towards, SIP, Cloud, VoIP/ Hosted telephone systems. Did you also know that business telephone systems will no longer work over ISDN lines? BT has announced that it will no longer be supporting ISDN lines from 2020, this means your ISDN telephone systems will soon be phased out. What should you do? Look into a cloud business telephone system, not only are these telephone systems feature rich, these phone systems do not require expensive hardware onsite, VoIP business telephone systems provide feature-rich solutions, at low affordable costs. Want more information? Speak to an account manager for more info on the latest cloud VoIP business telephone systems. Some businesses are choosing SIP lines to work via broadband, where their phone system is compatible.
You would be surprised with the return on investment that can be achieved with B4BC telephone systems, we have extensive experience delivering business telephone systems to a wide range of business verticals:
✓ Estate agents
✓ Financial services
B4BC will spend the time evaluating your business needs, to understand which telephone systems will deliver the best results for your business.
Finding the right business telephone system for a small office is extremely important, sometimes a lack of space in the office means small businesses cannot store costly hardware on-site, in this scenario, a VoIP telephone system is perfect. Businesses are now starting to choose hosted business telephone systems, as they are excellent in feature set and very cost effective. By hosting your business telephone system externally in the cloud, your business can keep initial costs to a minimum, with affordable monthly payments on telephones systems that meet your needs. In today’s day and age, telephone systems for business are critical for success, you need to make sure that the telephone system in place not only meets the needs of the business but also ticks all the boxes from a features standpoint. In most cases, cloud business telephone systems tend to offer the most cost-effective solutions for telephony. Speak to a friendly adviser today for help with business telephone systems.
Your business should never pay over the odds when it comes to picking the right business telephone system, ensure you know your telephone system requirements before searching, never pay over the odds for a phone system that is all singing and dancing if you only need something basic, on the other hand, be careful of very cheap systems, that will have hidden charges for features. Best 4 Business is an award-winning telephone systems provider, let us help you pick the right small office telephone system.
Best 4 Business Communications is an award-winning business telephone systems provider, we work with leading telephone system brands, NEC, Panasonic, LG & Yealink. We are able to provide bespoke telephone system maintenance agreements to fit all business requirements, learn more today Business Telephone Systems Support.
A business telephone system for small business uses a series of multi-lines via the phone system, business telephone systems are becoming the lifeblood of business communications and day to day operations. It is imperative that your business to choose the right phone system, the system needs to slot into your business seamlessly. In terms of business phone systems brands, there are a number of phone systems available, the trouble is, businesses who are not accustomed to the telephone system marketplace will struggle, do you need a basic phone system, does your business need a phone system with multi lines, or do you need a cloud telephone system that is feature rich, low on cost of set-up & simple to install.
It is crucial that your business examines each & every question carefully, phone systems need to slot into your organisation seamlessly, whether your business is a start-up, small, medium or large business, communication is key, regardless of what industry your business operates in. Phone systems are there to provide seamless communication for your business, choose a business telephone system that works alongside your business seamlessly.
Voice over IP also known as (VoIP), is the latest telephone system innovation. Many businesses are choosing this advanced system due to being cost-effective and very feature rich. VoIP telephone systems are considered the most advanced phone systems for business as it uses an Internet connection instead of traditional telephone line.
VoIP telephone systems are fully hosted in the cloud, they can work as a stand-alone option or as a hybrid telephone system, compatible with PBX systems and even some key telephone systems. VoIP telephone systems have many advantages over traditional telephone systems:
✓ Better call quality
✓ Less maintenance
✓ Greater functionality
✓ Service mobility
✓ Low cost per call
Before you consider switching to a VoIP telephone system, remember, internet speeds are key for effective deployment.
PBX is considered the bread and butter when it comes to telephone systems, PBX phone systems are much more advanced system than the KSU and KSU-Less phone systems. PBX phone systems will use a programmable switching device which allows for the automatic redirection of calls. Even without the use of electricity, you can still use a PBX phone system for a certain period of time, as PBX telephone systems offer, among other advanced features, an uninterruptible power supply (UPS). PBX telephone systems are recommended for larger businesses, given the practicality and convenience of the automated systems. However, with a PBX phone system, there can be some scalability limitations, vs a cloud/ VoIP telephone system.
For more information on small office telephone systems, or if you have any other questions, contact us, for all your small office telephone systems requirements. Why not consider VoIP telephone systems. We are experts in small office telephone systems, so let us help your business today. We also provide small office phones to go with your office telephone systems, get in touch & find out more.