Why You Should Upgrade Your Business Telephone System in 2020?

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Why You Should Upgrade Your Current Business Telephone System in 2020?

Why should you move to Cloud, SIP or VoIP telephone system?

We advise businesses to consider upgrading their telephone system due to the ISDN and Analogue line switch off set for 2025; all companies will need to be migrated to Cloud, SIP or VoIP by 2025. You could upgrade your telephone system now and take full advantage of a system that is future-proofed which incorporates the latest features, which in turn helps improve the efficiency and productivity of the business. A cloud connection is also much cheaper than traditional telecoms solutions as you will be calling through the internet, making calls more cost-effective across multiple locations.

How can your business benefit from a telephone system upgrade in 2020?

Call Recording
Call recording can aid your business to improve & monitor its communications infrastructure, monitor your staff’s performance with call recording, which will help the training process. Also, in the wake of the hoax communications Schools & Academies have been receiving, call recording has helped to protect Schools from any hoax threats.

Call Reporting
Has your company ever missed a call? Was that missed call a potential opportunity? With call reporting, you can manage your sales staff & in-coming inquiries, i.e. how long does it take for an in-coming inquiry to be answered. Call reporting within the sales environment can help your business identify the efficiency of the person on the telephone.

Call Conferencing
With call conferencing, your business can eliminate the need for face to face meetings. By directly communicating through teleconferencing, your business will negate the need of having to make multiple phone calls. Make one call and conference all the needed recipients into the call. In many cases, it saves time, money and helps businesses avoid situations of miscommunication.

Music On Hold
In some cases, 34% of callers who hang up will not call back, or even that 54% of callers believe that a business sounds more professional if there is bespoke professional music and or messaging playing. Music on hold is vital for companies, impress your clients with bespoke music and informative messaging.

If you have been searching for a better solution for your business telephony needs, we invite you to contact our award-winning team. We would love to discuss the benefits of the new telephony system with you. We look forward to assessing your needs and offering you a cost-saving, reliable cloud telephony solution to keep your business running smoothly and efficiently. We can be reached by telephone on 0333 366 3333, or you can e-mail us at sales@b4bc.co.uk, and we will be happy to assist you.

Interested in any of our services, speak to a team member on 03333 66 33 33