Your Christmas Telecoms Survival Guide

It is common for many businesses to have increased levels of work over the Christmas period. There are several causes for this, from staff shortages, adverse weather, or a seasonal increase in demand. We can help you to take the necessary precautions to ensure that your business operates at it’s normal high standards throughout the festive season.

Here is your very own Christmas telecoms survival guide:

Recorded welcome message

It is a good idea to change your default telephone audio message for the festive season. Through the telephone system, you will be able to inform your clients about the possible closure of your business during the holidays or about any changes in opening hours. This information can also be transmitted to customers through the company’s website or by email. It may be helpful to provide emergency contact information to your customers in the event that the normal business hours have changed.

Update your voicemail

It is essential to give a professional impression of your business when clients call in. With this in mind, you should ensure that voicemail messages are updated so they are current, and provide relevant information. It is also a nice touch to include a ‘Merry Christmas and a Happy New Year’ for your customers at the end of each message.

Voicemail to email

If your business or office is closed, and customers are leaving messages, you can have these voicemails forwarded to your email address, and pick them up on your computer or mobile phone. This means you will not miss any important inquiries or support requests. This can be achieved through the B4BC Cloud Telephone System, which uses VoIP technology to help you better manage your communications, meaning potential, new, or established customers will all be impressed by your response times.

Divert your calls

You also have the option, thanks to the B4BC Cloud Telephone System, to divert calls or messages to both a landline and a mobile phone. That is a great help when you are out of your office since it is essential for your business that no call is lost, and also, the client won’t really know that you are out of the office.

Working from home or travelling

If you are a person who needs to have a flexible schedule, work from home or travel a lot during the Christmas season, our cloud communications system is perfect for you. Thanks to our modern VoIP telephone system, you can work remotely and be connected to your business at all times , wherever you are using your mobile phone, tablet, or laptop.

Do you want to know more about the benefits offered by our VoIP telephony systems? Just give us a call on 0333 366 3333, or you can e-mail us at sales@b4bc.co.uk, and we will be happy to help you make the switch to VoIP.