How can VoIP phone system help your business continuity?
In the light of global coronavirus pandemic, millions of employees were forced to work from home overnight to reduce the spread of COVID-19. Thousands of businesses were forced to change the way they work. This is affecting business and employee productivity in an unprecedented manner. The quick adoption of remote working is required for businesses to remain productive. Our business VoIP phone system fully embraces untethered mobility, security, simplicity and consolidation of features to ensure an optimal means of remote operation. The rapid response allowed by our VoIP collaboration platform enables businesses to return to regular operating capacity rather than conducting no business during the periods of downtime.
What is business VoIP phone system and how does it work?
VoIP (Voice over Internet Protocol) allows businesses to make voice calls using a stable internet connection. When making a call using VoIP technology, voice is converted into data packets which are then transmitted over the internet to the receiver, where the data packets are again converted into voice. Using VoIP telephony, businesses can communicate with their employees anywhere, anytime – allowing employees to work from home to ensure business continuity. Moreover, in most cases, there is no need for costly hardware with VoIP – it is more affordable, flexible, and scalable.
What are the advantages of a hosted VoIP phone system?
Our business VoIP phone system is an all-in-one collaboration tool that is dedicated to increasing the efficiency and productivity of your team. It is an effective communication platform that allows you to chat, call, share screen, and video conferencing with your customers and employees.
It is an integrated service that can be accessed from a computer, smartphone, and desk phone. Some of the other features include:
- Screen and file sharing
- Plug and play experience
- Automated smart attendant
- Call forwarding
- Call hold and transfer
- Call recording
- Caller screening
- Voicemail-to-email
- Business CRM integrations
- Conference bridge
What are the benefits of VoIP phone system for business?
1. Low cost-per-call
As a VoIP telephone system utilises Internet Protocol to make calls instead of using a traditional telephone line, the operational cost for VoIP is significantly lower. With a hosted VoIP phone system, your business no longer needs separate networks for phones and data. Also, the cost for international and domestic calls are considerably lower with VoIP. And with no need for expensive hardware, your business can save a lot on the upfront installation costs.
2. Service mobility
With our VoIP remote working solution, you can take your office extension to your home. You get the ability to answer calls to your office extension from your computer and smartphone. You can also quickly transfer calls to your colleagues without asking your customer to make another call. You have the freedom to move as your business demands without any added stress. Click here to read more about our mobile app.
3. Security for your business
We understand that any effective smart working system must also be 100% secure without complicated measures or external programs, otherwise, there is a risk of employees not using them to work more quickly and without interruption. This is why security is our number one priority and we are taking it very seriously. In comparison to a traditional phone system, our VoIP technology is fully encrypted and more secure. The standardised encryption protocols, make your data, and phone calls more secure and confidential. This is hard to achieve in the traditional PSTN network.
4. Call quality and reliability
Our VoIP phone system offers higher call quality when compared to a regular PSTN network provides its users HD voice with incredible clarity. The important part of the IP connection is that there is a guaranteed quality of service (QoS) from your telephone service provider’s network to your office network. VoIP has been adopted by many businesses across the UK and is constantly advancing, making it one of the most reliable phone systems on the market. By replacing your traditional businesses telephone system with a VoIP phone system, you can future-proof your business for many years to come.
Why working from home is the ‘new normal’?
With governments around the world enforcing lockdown and social distancing to combat the spread of coronavirus, remote working for employees has become the new normal. And with no concrete information on the availability of the vaccine to cure COVID-19, work from home will is supposed to continue for the near future. Apart from this, businesses are increasingly seeing the vast benefits of remote working. Not only it helps the companies to save overhead costs, but it also provides a flexible working environment for employees – resulting in better productivity and efficiency. The shift caused due to coronavirus pandemic might result in permanent work from the home situation for businesses around the world.
Why our VoIP phone system is the best solution for home workers?
Our business VoIP phone system allows the business team to easily collaborate and communicate over projects instantly. The smart cloud-based voice, video, and messaging tools allow home workers to serve clients anywhere, anytime. Our business VoIP phone system provides you with reduced monthly pricing, lower call rates, and robust cloud security.
Stay connected with coworkers while working from home
Our VoIP phone system provides your team with a complete communication platform that helps you to chat, call, share files, and screen to collaborate with your customers and colleagues. The all-in-one collaboration and communication tool is the only thing your employees need to ensure business continuity, provided they have a stable internet connection.
Why is video conferencing important in business?
With the rise of work from home, video conferencing is an essential remote working communication tool to stay connected with your colleagues and clients. Several tech giants, including Google and Facebook, have already announced that their employees will continue to work from home until 2021. Whereas, Twitter has announced that its employees will be working from home forever. With this rapid change in trend, more companies will undoubtedly follow suit soon. Our VoIP services make video conferences much easier so you can have face-to-face interaction with your colleagues and customers, while business personnel are out of the office.
Why choose us as your business VoIP provider?
Our VoIP service provides quick remote setup and delivers a 99.999% service uptime. With low monthly pricing plans and lower domestic and international calls, you can save 30% or more. Our VoIP service offers smart and reliable features that your employees can bank upon and deliver higher efficiency and productivity. Our videoconferencing solution allows attendees to join from the web, mobile, or desktop, ensuring the freedom of calling ad-hoc meetings from anytime and anywhere. Click here to read our case studies.
You can try our business VoIP phone system for FREE!
You can try our business VoIP phone system with a free 7-day trial. The free trial provides full access to our collaboration portal, where your employees can make use of all available features without any limitations. If you feel the system is not the best fit for you, the trial will end automatically. Click here to start your free trial.
Book a free demo today
It’s always best to have a knowledgeable advisor at hand to assist you with any significant decisions like choosing the right phone system for your business. You can book a free demo today with our telecoms expert and learn how our VoIP services can help grow your business. Discover our collaboration tools along with all the features that you help you work more effectively and efficiently from your home. We are happy to assist in any way we can to support your needs. We can be reached by telephone on 0333 366 3333, or you can e-mail us at sales@b4bc.co.uk, and we will be happy to assist you.
“Our multi award-winning VoIP telephone systems allows you to handle calls with a professional greeting, a range of options to direct callers to the correct department and a queuing system to handle high call volumes.”
Jason Curtis – Business VoIP Specialist
